Privacy policy

Privacy Policy

Last Updated: March 3, 2026

GoldenDew manages this store and website, including the data, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (the “Services”). GoldenDew is powered by Shopify technology, which allows us to offer these Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services, or when you communicate with us by any other means. In the event of a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail regarding the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read and understand how your personal information is collected, used, and disclosed in accordance with this Privacy Policy.

1. Personal Information We Collect or Process

When we use the term "personal information," we refer to any data that identifies you or can be reasonably linked to you or another person. Personal information does not include data collected anonymously or data that has been de-identified so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information—including inferences drawn from such information—depending on how you interact with the Services, where you reside, and what applicable law permits or requires:

  • Contact Details: Including your name, address, billing address, shipping address, phone number, and email address.

  • Financial Information: Including credit card numbers, debit card numbers, financial accounts, payment card information, financial account data, transaction details, payment method, payment confirmation, and other payment-related information.

  • Account Information: Including your username, password, security questions, preferences, and settings.

  • Transaction Information: Including items you view, add to your cart, save to your wishlist, purchase, return, exchange, or cancel, as well as your previous transactions.

  • Communications with Us: Including information you provide in your communications with us, such as when submitting a customer service inquiry.

  • Device Information: Including information about your device, browser, or network connection, your IP address, and other unique identifiers.

  • Usage Information: Including information regarding your interaction with the Services, such as how and when you use or navigate them.

2. Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you: When you create an account, visit or use the Services, communicate with us, or provide your personal information by any other means.

  • Automatically through the Services: Information from your device when you use our products or services or visit our websites, including through the use of cookies and similar technologies.

  • From our service providers: When we hire them to enable certain technology or when they collect or process your personal information on our behalf.

  • From our partners or other third parties.

3. How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:

  • Providing, Personalizing, and Improving Services: To fulfill our contract with you, process payments, manage orders, remember preferences, send account-related notifications, facilitate shipping and returns, and offer a personalized shopping experience.

  • Marketing and Advertising: For promotional purposes, such as sending marketing communications via email, text, or mail, and showing online advertisements based on your activity.

  • Security and Fraud Prevention: To authenticate your account, offer a secure payment experience, and detect or investigate fraudulent or malicious activities.

  • Communications: To provide customer support, respond to requests, and maintain our business relationship.

  • Legal Reasons: To comply with applicable laws, respond to legal processes (subpoenas, warrants), and protect our rights or the safety of others.

4. How We Disclose Personal Information

We may disclose your personal information to third parties for legitimate reasons, including:

  • With Shopify and Vendors: To third parties providing services on our behalf (IT management, payment processing, data analysis, cloud storage, etc.).

  • With Marketing Partners: To provide marketing services and show you advertising.

  • At Your Direction: When you request or consent to disclosure, such as through social media widgets or login integrations.

  • Corporate Transactions: In connection with a merger, insolvency process, or to comply with legal obligations.

5. Relationship with Shopify

The Services are hosted on Shopify, which collects and processes personal information to provide and improve the Services. Information you submit will be shared with Shopify and may be transferred to countries other than your own. Shopify may also use data from your interactions with our store and others to provide advanced platform features. In these instances, Shopify acts as the data controller. For more details, see the Shopify Consumer Privacy Policy.

6. Your Rights and Choices

Depending on where you live, you may have the following rights:

  • Right of Access: Request access to the personal information we hold about you.

  • Right of Erasure: Request that we delete your personal data.

  • Right of Rectification: Request corrections to inaccurate information.

  • Right to Data Portability: Receive a copy of your data in a structured format.

  • Opt-out of Targeted Advertising: Object to the "sale" or "sharing" of data for personalized ads.

  • Global Privacy Control (GPC): We recognize GPC signals as a valid opt-out request for the specific device/browser used.

Note for UK/EEA Residents: You also have the right to object to or limit processing and the right to withdraw consent at any time.

7. Contact Information

If you have questions about our privacy practices, wish to exercise your rights, or have a complaint, please contact us:

  • Email: dewgolden31@gmail.com

  • Address: Avenida de Las Violetas 507, León, GTO, 37530, MX.

Would you like me to help you draft a specific "Terms of Service" document or a Cookie Policy to accompany this Privacy Policy?